Remote Access Self-Install Instructions

SoHE VPN w/ the Palo Alto Global Protect Client

The new VPN software (called GlobalProtect) is fairly easy to set up. it can be downloaded from the web from DoIT, You will need to enter https://sohe.vpn.wisc.edu into any web browser. That will take you to a UW login page. The new VPN system uses your Netid and campus password rather than your SoHE one. For most people this won’t matter, but if your SoHE username or password is different, then use your campus one.

Once you log in you will get a choice of

  • Download Windows 32 bit GlobalProtect agent
  • Download Windows 64 bit GlobalProtect agent
  • Download Mac 32/64 bit GlobalProtect agent

Download the Mac one for a Mac, On a PC you should probably use the 64-bit version. If you aren’t sure, you can check by right-clicking on either “My computer” or “This PC” in your start menu, and selecting Properties. On the screen that pops up, there is a section called System, and under that System Type which will either be 64 bit or 32 bit. Download the client that matches.

Go to your downloads folder and run the GlobalProtect agent that you have downloaded. See https://kb.wisc.edu/helpdesk/page.php?id=73117 for step by step instructions, but you will need to enter sohe.vpn.wisc.edu rather then uwmadison.vpn.wisc.edu as the Portal. if you leave it as uwmadison.vpn.wisc.edu, the vpn will work for campus resources, but not for any SoHE resources syuch as the S drive or printers.

On a Mac, you will probably get a security message, click the button to go to the Security window in System Preference and click on the button to allow Globalprotect to run. If you do not do this, then the Mac client will not give you a username and password screen when you connect, and you will have to go the security System Preference screen to fix this.

Once you have connected and installed the client the first time through the website, you can launch the VPN from your local computer. The client leaves a small icon that looks like the earth with a tiny red x or a shield. It is located on the top right of a mac screen and the bottom right of a windows screen. Click on this and hit connect.

After connecting via the VPN, you will be able to map the S: and U: drives if you are on a non-domain laptop and print to SoHE printers.

OSX Drive Mapping

Open Finder and go to the “Go” menu. Click “Connect to server” and type “afp://files.ad.sohe.wisc.edu/sohe2” This will connect you to the server where it will ask for your username and password. Use your SoHE Domain credential in the form “SOHENNH\username” and password. You can access your user folder in the “Users” folder or map another folder at “afp://files.ad.sohe.wisc.edu/sohe2/users/”username”.

Windows Drive Mapping

For Windows, go to “Computer” in the Start Menu. Under Tools or in the window, choose “Map Network Drive.” Choose an available drive letter and in the folder box, type “\\files.ad.sohe.wisc.edu\sohe2” and check the boxes for “Reconnect at logon” and “Use different credentials.” Click Finish and enter in your “SOHENNH\username” domain credentials. To access your user folder, either click on the “Users” folder in the S: or map “\\files.ad.sohe.wisc.edu\sohe2\users\”username” to another drive letter.